Net Promoter Score Results
At 猫咪社区, we are dedicated to delivering outstanding service and continuously improving through your feedback. Twice a year, we conduct a Net Promoter Score (NPS) survey to understand how well we鈥檙e meeting your needs. This simple, two-question survey asks, 鈥淗ow likely are you to recommend Sandmeyer Steel?鈥� and helps us track and enhance your experience.
We鈥檙e thrilled to share that our current NPS score of 56, earned between October 1, 2025 and March 31, 2026, is rated excellent to world-class, indicating a very high level of customer satisfaction and loyalty and placing us among top-performing companies worldwide.
What Our Customers Say We Do Best:
- “Exceptional customer service from inquiry through shipment 鈥� second to none.鈥�
- 鈥淪andmeyer Steel blows away the competition with their attention to detail, large, diverse inventory, and customer service.鈥�
- 鈥淭he quality of their cutting, paperwork, and meeting quoted deliveries.鈥�
Thank you for your continued trust in Sandmeyer Steel. Your feedback drives our commitment to serve you even better.